Eldred Wheeler
Eldred Wheeler Handcrafted 18th Century Furniture
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Customer Service

When you call our number you will reach our wood working facility located in Hanover, MA. All of our furniture is made right here in the United States of America. A member of our knowledgeable team will gladly answer your questions. Please do not hesitate to call us about your current order or future purchase.

Your Order
When you make a purchase our website via PayPal you will be contacted by our sales staff to confirm your order and clarify the shipping charges.

Tax is charged for shipping addresses in Massachusetts.

Shipping Charges
When possible, smaller items are shipped via flat-rate shipping. Larger orders are delivered by our in house delivery or are contracted to blanket wrap delivery services with white glove set up. The shipping charges on our website are estimates to ship your order anywhere within the contiguous United States. We will call you to make all the arrangements and take care of all the details.

50 – 100 Mile radius from 199 Winter Street, Hanover, MA

* Local Delivery
Local delivery rates are likely to be lower than estimated due to the calculation process used for the website. Please feel free to call or email us for a custom quote on any item.

** Extenuating Circumstances
Alaska, Hawaii, the Caribbean and island locations within the continental United States (Martha’s Vineyard, for example) fall into the category of being unusual and extraordinary delivery circumstances. These areas will incur additional charges and may require additional time. Please contact Customer Service at 781-826-5704 if you have any questions about shipping to your area.

Local Pickup
If you live in the Massachusetts area, you are welcome to come to the Hanover factory store and pick up your order free of charge. Contact us at 781-826-5704 to arrange a time.

International Shipping
For details on international shipping, please call customer service at 781-826-5704.

Shipping Dates & Deposits
Estimated Ship Dates vary by where an item falls in our production schedule. Deposits are collected for all items not immediately ready to ship. Please see the table below for details:

Ready-To-Ship Current Runs Backordered Items
Production Status Finished items Items on our manufacturing schedule Items not currently on our manufacturing schedule
Estimated Ship Dates 7 days 8-12 weeks 3-6 months
Payment Policy Full amount due on order 50% deposit due on order. Remainder due prior to shipping. Our website collects a 50% deposite at time of order. To pay only 10%, please call. 40% due when item goes into manufacturing. Remainder due prior to shipping.

Privacy Policy
Eldred Wheeler does not share mailing lists with third parties. Our website does utilize cookies and IP address logging as part of our shopping cart functionality to provide a customized user experience.